Access Services

Telephone Banking

When your internet is down, you can always use CIMple™ Call Center telephone banking.

Simply call (866) MYCUNOW or (866) 692.8669 to access your accounts, 24/7.

Transactions available through the CIMple Call Center include:

  • Balance inquiries
  • Transfers between accounts
  • Loan Payments
  • Last five (5) transactions
  • Transfers between other Shared Branching credit union accounts

To access the CIMple Call Center, call (866) MYCUNOW or (866) 692.8669. 

You will need the following information:

  • Name(s) of your credit union
  • Your member number (not your Share Draft ID number)
  • Joint Names on Account (if applicable)
  • Last four digits of the primary and/or joint account holders Social Security Number
  • Date of Birth of primary and joint account holders
  • Loan payment amounts on any given loan number (if applicable)